FREQUENTLY ASKED QUESTIONS

At our casino you can play straight away, there is no download required.

It is illegal for anyone under the age of 18 to open an account and/or to play for real money at Tortuga. We reserve the right to request proof of age from any customer and may suspend an account until adequate verification have been received.

Please note that local legislation might differ from the general rules that apply at Tortuga. If you are unsure if you are allowed, or of the legal age to play at Tortuga, please contact a local solicitor.

Before you start playing with real money you will need to create an account at Tortuga. If you do not already have an account, you can create one by following this link.

After you have created an account just follow these simple steps:

• Make a deposit using your preferred payment method
• You will get the welcome bonus if you are eligible for it, giving you even more money to play with
• Choose the game that you would like to try and start playing

We offer a wide variety of casino games. You will be able to find the rules for each individual game we offer when you start playing the game.

All players are welcome at Tortuga, but due to gambling restrictions we can't accept players from the following countries:

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bermuda, Bhutan, Bonaire, Sint Eustatius and Saba, Bosnia and Herzegovina, Botswana, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burundi, , Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Costa Rica, Cuba, Curaçao, Cyprus, Czechia, Denmark, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guam, Guernsey, Guinea, Guinea-Bissau, Heard Island and McDonald Islands, Holy See, Hong Kong, Hungary, India, Indonesia, Iran (Islamic Republic of), Iraq, Ireland, Isle of Man, Israel, Italy, Jersey, Jordan, Kazakhstan, Kenya, Korea (Democratic People's Republic of), Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Liberia, Libya, Lithuania, Macao, Malawi, Malaysia, Mali, Malta, Marshall Islands, Mauritania, Moldova, Montserrat, Morocco, Mozambique, Netherlands, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Oman, Pakistan, Palestine, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Romania, Russian Federation, Rwanda, Saint Helena, Ascension and Tristan da Cunha, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Slovenia, Somalia, South Georgia and the South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Sweden, Switzerland, Syrian Arab Republic, Tajikistan, Tanzania, Thailand, Timor-Leste, Tokelau, Tonga, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, United States Minor Outlying Islands, Uzbekistan, Viet Nam, Virgin Islands (British), Virgin Islands (U.S.), Western Sahara, Yemen, Zambia, Zimbabwe.

Yes. Tortuga is a 100% secure casino, adhering to the laws and regulations applicable to an online casino.

Encryption
After logging in to your player account, all information sent to and from the Tortuga site is encrypted using 256-bit Secure Socket Layer (SSL) technology. The SSL certificate used is issued and verified by DigiCert.

Data protection
Tortuga assures that our customer’s personal data is always:

• processed in accordance with the rights of the customer concerned
• processed fairly and lawfully
• obtained only for a specific and lawful purpose
• adequate, relevant and not excessive to its purpose
• kept in a secure manner

To ensure honesty and fair play, the games on our site, delivered by 3rd party providers, work with a Random Number Generator (RNG) which, as the name suggests, randomly generates numbers. This guarantees that there is no manipulation whatsoever, not by the company and not by the customer. We do this out of respect to our customers and to comply with strong international standards.

Tortuga is a gaming company licensed and regulated under Curaçao gaming authorities.